Article ID: 263809
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft Windows Millennium Edition
This article was previously published under Q263809
SYMPTOMS
After the second automated reboot for a Windows Millennium Edition (Me) upgrade, you may receive the following error message:
After you press one or more keys multiple times, your computer may stop responding, and Setup stops.
CAUSE
This issue can occur if the Aspienum.vxd device driver file is present on your computer before the upgrade.
RESOLUTION
To work around this issue:
- Restart your computer. As the computer is starting, press and hold either the CTRL or F8 key.
- On the Startup menu, choose Safe Mode.
- After your computer starts, click Start, and then click Run.
- In the Open box, type msconfig, and then press ENTER.
- Click the Static VxDs tab, and then click to clear the Aspienum.vxd check box.
- Click OK, and then click Yes to restart the computer. Setup should then continue from where it previously stopped.
MORE INFORMATION
The Aspienum.vxd device driver file is included with different hardware such as computers and peripherals. To obtain an updated version of this file, contact the manufacturer of the device.
Keywords: kberrmsg kbprb kbsetup KB263809