Knowledge Base

PRJ: Known Issues with Project After You Apply the Outlook E-mail Security Update

Article ID: 263444

Article Last Modified on 1/27/2007

APPLIES TO

Microsoft Project 2000 Standard Edition
Microsoft Project 4.0 Standard Edition
Microsoft Project 4.1 Standard Edition
Microsoft Project 4.1a
Microsoft Project 98 Standard Edition
Microsoft Project 98 Service Pack 1

This article was previously published under Q263444

SYMPTOMS

In Microsoft Project, when you send a workgroup e-mail message, such as a TeamAssign, or you open or reply to a Microsoft Project workgroup message in Microsoft Outlook, you may receive either or both of the following messages:

Message 1

Microsoft Outlook

A program is trying to access e-mail addresses you have stored in Outlook. Do you want to allow this?

If this is unexpected, it may be a virus and you should choose "No".

Message 2

Microsoft Outlook

A program is trying to automatically send e-mail on your behalf. Do you want to allow this?

If this is unexpected, it may be a virus and you should choose "No".

NOTE: Depending on the type of workgroup e-mail that you are sending or opening, you may see multiple instances of each of the above messages.

If you click Yes in each instance of message 1 and message 2, the workgroup e-mail messages are sent or opened normally.

If you click No in message 1 or message 2, you may see one or more of the following error messages, depending on whether you are trying to send or open a message.

Error 1: When Sending a Workgroup Message from Microsoft Project

Microsoft Project requires Microsoft Outlook or other MAPI-compliant electronic mail program.

Error 2: When Opening a Workgroup Message in Outlook

An error occurred during initialization. The attachment contained in the message you are trying to open could not be retrieved successfully.

Error 3: When Replying to a Workgroup Message in Outlook

An error occurred during initialization. An error occurred while saving the file. The data was not saved.

CAUSE

This behavior occurs if you have installed the Outlook E-mail Security Update. The Outlook E-mail Security Update provides additional levels of protection against malicious e-mail messages. The update changes the way that Outlook handles attachments and the way that Outlook can be controlled programmatically.

For additional information about this update, please see one of the following articles in the Microsoft Knowledge Base, depending on which version of Outlook you have:

262631 OL2000: Information About the Outlook E-mail Security Update

262617 OL98: Information About the Outlook E-mail Security Update

WORKAROUND

To work around this behavior, use one of the following methods, as appropriate for your situation.

Outlook Messages Stored on Exchange Server

If you are running Outlook in a Microsoft Exchange Server environment and your e-mail messages are delivered to a server-based mailbox, your Exchange Server administrator can configure specific features that are included with the update.

NOTE: Because these features affect programs other than Microsoft Project, administrative changes to these features may result in increased security risks. Your Exchange Server administrator should consider the advantages and disadvantages of configuring specific features before implementing them for Microsoft Project users.

For more information about controlling the Outlook E-mail Security Update in an Exchange Server environment, click the article numbers below to view the articles in the Microsoft Knowledge Base:

263297 OL2000: Administrator Information About the Outlook E-mail Security Update

263296 OL98: Administrator Information About the Outlook E-mail Security Update

To control the interaction between the Outlook E-mail Security Update and Microsoft Project workgroup e-mail messages, as well as with other programs that use Simple MAPI, an Exchange Server administrator can modify some of the options located on the Programmatic Settings tab of the Default Security Update form.

To avoid the messages listed in the "Symptoms" section when you send or open Microsoft Project workgroup e-mail, you must select Automatically approve for the following four features:

When sending items via Simple MAPI
When resolving names via Simple MAPI
When opening messages via Simple MAPI
When accessing address information via Outlook object model

Outlook Messages Not Stored on Exchange Server

If you are not running Outlook in a Microsoft Exchange Server environment, or your mail is delivered to a local personal folders file (.pst), you cannot configure the settings for the update. You must either use the full feature set of the update, or remove the update by uninstalling and reinstalling Outlook as described below.

Removing E-mail Security Update for Microsoft Outlook 98

Because Microsoft Outlook 98 is an independent product, completely uninstalling and reinstalling Outlook 98 removes the Outlook E-mail Security Update components.

Removing E-mail Security Update for Microsoft Outlook 2000

If Outlook 2000 is the only Microsoft Office 2000 program installed on your system, then you can completely uninstall and reinstall Outlook 2000 to remove the update.

If you installed Outlook 2000 along with other Office 2000 programs, then you must completely remove and reinstall all of Office 2000.

NOTE: Repairing Outlook 2000 or Office 2000 does not remove the Outlook E-mail Security Update.

REFERENCES

For more information about how other Microsoft Office products may be affected by the Outlook E-mail Security Update, please see one of the following articles in the Microsoft Knowledge Base, depending on which version of Outlook you have:

262634 OL2000: Known Issues with the Outlook E-mail Security Update

262618 OL98: Known Issues with the Outlook E-mail Security Update

Additional query words: prj4 prj41 prj98 prj2000

Keywords: kbprb KB263444

Microsoft KB Archive/263444

Contents