Article ID: 263197
Article Last Modified on 10/8/2003
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q263197
SYMPTOMS
When you attempt to apply the Outlook E-mail Security Update, you receive one of the following error messages:
-or-
When you click OK, the security update is not installed.
CAUSE
You may receive the first error message if you attempt to install the Outlook E-mail Security Update to an installation of Microsoft Office 2000 that has not been updated to Microsoft Office 2000 SR-1 or later. You may receive the second error message if you attempt to install the Outlook E-mail Security Update to an installation of Microsoft Office earlier than Microsoft Office 2000.
RESOLUTION
To resolve this problem, install the Office 2000 SR-1 update, and then apply the Outlook E-mail Security Update.
For additional information about installing the Office 2000 SR-1 update, click the article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How to Obtain and Install Microsoft Office 2000 SR-1
MORE INFORMATION
For additional information about the Outlook Email Security Update, click the article number below to view the article in the Microsoft Knowledge Base:
262631 OL2000: Information About the Outlook E-mail Security Update
Additional query words: OL2K OFF2000
Keywords: kbprb kbpending KB263197