Microsoft KB Archive/263019

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SMS Remote Control Hangs Windows 95 OEM Service Release 2

Article ID: 263019

Article Last Modified on 10/18/2005



APPLIES TO

  • Microsoft Systems Management Server 2.0 Standard Edition
  • Microsoft Systems Management Server 2.0 Service Pack 1



This article was previously published under Q263019

SYMPTOMS

After you install the Gdi.exe and Gdi32.dll updates that are documented in the following Microsoft Knowledge Base article, the SMS Remote Control agent generates a "Fatal Exception 0E in Gdi.exe" error message when you start a computer that is running Windows 95 OEM Service Release 2 (OSR2):

229670 Calling EnumObjects() Leaks a Selector


RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date      Time    Version    Size     File name   Platform
   -----------------------------------------------------------------
   3/2/2000  12:20pm 4.00.952   131,072  Gdi32.dll   Windows 95 OSR2
   3/2/2000  12:20pm 4.00.952   312,512  Gdi.exe     Windows 95 OSR2
                



STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB263019