PSS ID Number: 262466
Article Last Modified on 12/18/2002
The information in this article applies to:
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Server 4.0 SP4
This article was previously published under Q262466
SYMPTOMS
When a Microsoft Windows 95-based client attempts to connect to a Windows NT-based server using encryption, the client may receive the following error message:
The following event ID may also appear in the event log:
If the Enable Encryption check box is selected for the Windows 95-based client connection, the problem does not occur.
CAUSE
Under certain circumstances, Windows NT and Windows 95 may lose synchronization when you are using encryption. This causes the client and the server to use different keys.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Size File name Platform
---------------------------------------------
5/8/00 9:47p 59,920 Ndiswan.sys Intel
5/8/00 9:45p 108,592 Ndiswan.sys Alpha
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
If you obtain a network trace of the unsuccessful connection, you may note malformed packets originating from the client.
Keywords: kbbug kbQFE KB262466
Technology: kbWinNT400search kbWinNTS400 kbWinNTS400search kbWinNTS400sp4 kbWinNTsearch kbWinNTSsearch
