Article ID: 262080
Article Last Modified on 2/28/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q262080
SYMPTOMS
When you copy folders that contain files into a new Windows 2000 Briefcase, the folders/subfolders are displayed in Briefcase, but the files are not.
CAUSE
This behavior occurs if the For fast searching, allow the Index Service to index this folder option is not selected in the advanced attributes of the folder.
RESOLUTION
To resolve this behavior, use the following steps:
- Right-click the folder, and then click Properties.
- On the General tab, click Advanced.
- Click to select the For fast searching, allow the Index Service to index this folder check box, and then click Apply.
- When you are prompted to apply these settings, click All folders, sub-folders, and files, and then click OK.
When you move the folder into Briefcase, the files are also moved.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 2000.
MORE INFORMATION
This behavior can affect users who upgraded from Microsoft Windows 95/98 or Microsoft Windows NT and did not select the For fast searching, allow the Index Service to index this folder option before the upgrade process. There is no way for these users to transfer this data to Windows 2000 Briefcase.
Additional query words: ci upgrade win98 win95
Keywords: kbenv kbprb KB262080