Article ID: 261928
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft Windows Millennium Edition
This article was previously published under Q261928
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
SYMPTOMS
When you use a Dell Inspiron 3500 computer running Windows Millennium Edition (Me), with a NeoMagic MagicMedia 256AV video adapter installed, the text on the LCD screen may appear grainy and distorted.
CAUSE
This behavior can occur because of an incompatibility of the Basic Input/Output System (BIOS) with the NeoMagic MagicMedia 256AV video driver.
RESOLUTION
To resolve this issue, contact the manufacturer of your computer to inquire about the availability of an updated version of the BIOS, or contact the manufacturer of the NeoMagic MagicMedia 256AV video adapter about the availability of a fix for this issue.
MORE INFORMATION
Some BIOSs have a setting to allow full-screen display and text at lower resolutions than what the LCD was designed to display for its maximum resolution. The LCD screen on the Dell Inspiron is designed to display at 1024 x 768 at full screen; when displaying at a lower resolution, it will distort the text because it stretches the display to fill the screen instead of reducing the size of the screen.
For information about how to contact Dell Computer Corporation, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
For more information concerning NeoMagic, visit NeoMagic's Web site.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: HWDISTS
Keywords: kb3rdparty kbdisplay kbprb KB261928
