Microsoft KB Archive/260870

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Article ID: 260870

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Metadirectory Services 2.1
  • Microsoft Metadirectory Services 2.2 Service Pack 1



This article was previously published under Q260870

SYMPTOMS

When the Discovery of a Microsoft Windows NT domain is performed, it may not work. Also, the operator's log may contain the following error messages:

Failed to list users for domain domain name
Error: Logon failure: unknown user name or bad password.

Failed to enumerate groups for domain domain name.
Error: Logon failure: unknown user name or bad password.
Discovered 0 groups
Failed to list local groups for domain domain name.
Error: Access is denied.

CAUSE

This issue can occur if the primary domain controller (PDC) of the target Windows NT 4.0 domain has the RestrictAnonymous registry parameter enabled, and the MMS service is running in the context of the local system account.

RESOLUTION

To resolve this issue if in the same domain or a domain trusted by the Windows NT 4.0 domain, start the service by using an account that is a member of the administrators group in the domain, or run the Viaserver process as a console program from the command line while you are logged on as a member of the administrators group.

To work around this issue in the event that the MMS server is not a member of the Windows NT 4.0 domain or a trusted domain, log on to the computer that is running MMS by using a parallel local or domain account that uses the same user name and password as an account in the administrators group on the Windows NT 4.0 domain and start the Viaserver process as a console program from the command line.

MORE INFORMATION

When the local system account is used by the MMS service, it attempts to make an anonymous connection to the target PDC to enumerate users and groups in the Windows NT 4.0 domain.

The list of users and groups cannot be obtained through an anonymous connection when the RestrictAnonymous setting is enabled. For additional information about the restriction placed on anonymous users, click the article number below to view the article in the Microsoft Knowledge Base:

143474 Restricting Information Available to Anonymous Logon Users



Additional query words: via 2.10 2.20 4.00

Keywords: kberrmsg kbnetwork kbprb KB260870