Article ID: 260146
Article Last Modified on 11/12/2001
APPLIES TO
- Microsoft Starlancer
This article was previously published under Q260146
SYMPTOMS
When you install Microsoft StarLancer on a Microsoft Windows 2000-based computer, StarLancer may not detect your video adapter. As a result, 3D Render Mode is configured to use the Software Renderer when you play the game.
CAUSE
This behavior can occur if the following conditions are true:
- You installed StarLancer on the Windows 2000-based computer before you installed the Windows 2000 Compatibility Update.
- The video adapter installed in your computer is based on the nVIDIA chip set.
- The video driver for your video adapter is outdated.
RESOLUTION
To resolve this issue, use the following methods in the order in which they are presented.
- Uninstall StarLancer.
- Download and install the Windows 2000 Compatibility Update.
- Obtain and install the latest version of the video driver for your video adapter.
- Reinstall StarLancer.
MORE INFORMATION
For information about how to download and install the Windows 2000 Compatibility Update, click the article number below to view the article in the Microsoft Knowledge Base:
259833 StarLancer: How to Install on a Windows 2000-Based Computer
To obtain and install the latest version of the video driver for your video adapter, contact your hardware manufacturer.
For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
Additional query words: 1.00 msgame star lancer win2k
Keywords: kbenv kbprb kbdisplay KB260146
