Article ID: 259779
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q259779
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you attempt to upgrade from Microsoft Windows 98 or Microsoft Windows NT to Windows 2000, the installation may not be successful and you may receive the following error message:
CAUSE
Windows 2000 Setup checks that the language locale is correct before continuing with the upgrade.
RESOLUTION
Use the correct upgrade CD-ROM for your language.
WORKAROUND
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
Before running the upgrade, change the ResourceLocale setting in the registry:
- Start Registry Editor.
- Locate the following key in the registry:
HKEY_USERS\.Default\Control Panel\Desktop\ResourceLocale
- Change the value to match the language locale to which you are upgrading. See the following Microsoft Knowledge Base article for some of the common codepage values:
151701 How to Manually Add Code Pages for Mixed Languages
- Quit Registry Editor.
For example, if the registry key is set to 000809, the ResourceLocale setting is UK English. Running a U.S. English upgrade CD-ROM results in the error message. In this example, change the registry value to 000409.
STATUS
This behavior is by design.
Additional query words: upgrade failure language
Keywords: kberrmsg kbprb kbupgrade KB259779
