Article ID: 259545
Article Last Modified on 2/20/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q259545
SYMPTOMS
Windows 2000 may spend between 1.5 and 4.5 seconds querying each drive at startup. You see the drive activity light during this time. This delay is most obvious on computers that have many drives; the boot sequence is delayed until each drive has been queried.
CAUSE
During startup, Windows 2000 attempts to determine if each drive supports Self-Monitoring, Analysis, and Reporting Technology (SMART) error reporting. If a drive supports SMART error reporting, Windows 2000 attempts to set the SMART method of reporting information exceptions (MRIE) to a specific value. Some hard disks (specifically, Seagate disks) take a long time to set these parameters (up to 4.5 seconds). This results in the delay during startup.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------
06/23/2000 03:51pm 5.0.2195.2097 29,136 Disk.sys
06/23/2000 03:55pm 5.0.2195.2097 71,440 Wmicore.dll
WORKAROUND
Disable SMART error reporting by using the computer's BIOS settings.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
SMART is a technology designed to report impending drive failure. More information about SMART is available at the following Microsoft Web site:
Keywords: kbhotfixserver kbqfe kbbug kbfix kbwin2000presp2fix KB259545
