Microsoft KB Archive/259343

Knowledge Base

XADM: Events 2028 and 290 from Messages Sent by a Public Folder

Article ID: 259343

Article Last Modified on 10/27/2006

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APPLIES TO

• Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q259343

SYMPTOMS

The following events may be logged in the application event log regarding non-delivery report (NDR) messages that are sent from a public folder:

• Event Type: Warning
  Event Source: MSExchangeMTA
  Event Category: X.400 Service
  Event ID: 290
  Description:
  A non-delivery report (reason code unable-to-transfer and diagnostic code
  unrecognised-OR-name) is being generated for message C=US;A=
  

  P=ORGANIZATION;L=AANGBWAS012-000407193425Z-5. It was originally destined
  

  for DN:/o=ORGANIZATION/ou=SITE/cn=RECIPIENTS/cn=MAILBOX§
  
  (recipient number 1), and was to be redirected to . [MTA DISP:RESULT
  14 136] (12)

  Event Type: Error
  Event Source: MSExchangeIS Public
  Event Category: Transport Delivering
  Event ID: 2028
  Description:
  The delivery of a message sent by a public folder
  /o=ORGANIZATION/ou=SITE/cn=RECIPIENTS/cn=FOLDERX16A69D5016A69D5016
  A69D50D194BB5600177D has failed
  To: MAILBOX
  Cc:
  
  The non-delivery report has been deleted.

  Event Type: Information
  Event Source: MSExchangeIS Private
  Event Category: Transport Delivering
  Event ID: 2025
  Date: 4/7/2000
  Time: 3:41:08 PM
  User: N/A
  Computer: AANGBWAS012
  Description:
  The delivery of a message failed due to error 8004010F. A non-delivery
  report is being sent to the message's originator.

CAUSE

This issue can occur if a moderated public folder or another rule that forwards posts to Exchange Server mailboxes sends e-mail messages to specified accounts. If an account is deleted, the rule still attempts to send the message and generates an NDR and the events in the "Symptoms" section of this article.

RESOLUTION

To resolve this issue, open the properties for the public folder in question from a mailbox that has owner rights. Click the Administration tab, click Moderated Folder, and then verify that any mailboxes in the To box are still valid mailboxes. Click Folder Assistant, and then check any rules that are created for the folder to ensure that all of the accounts that are listed are valid.

MORE INFORMATION

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

249796 XGEN: Outlook Rule Creates Message Loop in Information Store

Keywords: kbprb KB259343

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