Article ID: 259279
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.0
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Standard Edition
This article was previously published under Q259279
SYMPTOMS
When you start Windows, Internet Explorer, or a Windows-based program, you may receive the following error message:
CAUSE
This issue can occur if your computer is infected with a SubSeven Trojan virus.
To determine if your computer is infected with this virus, visit the following Web sites:
RESOLUTION
To resolve this issue, run an updated antivirus program to remove the virus from your computer.
Make sure that all your infected computers are physically disconnected from the Internet and any other networks while you work to resolve this issue. For instructions about how to recover an infected computer, visit the following Carnegie Mellon Web site:
Microsoft does not provide software that can detect or remove computer viruses. If you suspect or confirm that your computer is infected with a virus, obtain current antivirus software. For a list of antivirus software manufacturers, click the following article number to see the article in the Microsoft Knowledge Base:
49500 List of Antivirus Software Vendors
MORE INFORMATION
For additional information about distributed denial-of-service attacks and Trojan viruses, visit the following Microsoft Web site:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
For additional information about the "Runtime Error 216" error message, see the following article in the Microsoft Knowledge Base:
189989 Error Message: Runtime Error 216 at 00009275
Additional query words: netbus sub7 sub-7 w98hemjul Esock Age of Empires Game DirectX MSConfig shell= drops to desktop exits quits
Keywords: kbenv kbprb kb3rdparty KB259279
