Article ID: 259024
Article Last Modified on 11/12/2001
APPLIES TO
- Microsoft Allegiance
This article was previously published under Q259024
SYMPTOMS
When you start Microsoft Allegiance, the game may quit unexpectedly, and you may receive a Microsoft Crash Guard report.
CAUSE
This behavior can occur if the following conditions are true:
- The Sound Card Acceleration feature in Allegiance is turned on.
- Your sound card or the sound driver for your sound card is not compatible with the Sound Card Acceleration feature in Allegiance.
RESOLUTION
To resolve this issue, contact your hardware manufacturer to inquire about how to obtain and install the latest version of the sound driver for your sound card.
For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
To work around this issue, turn off the Sound Card Acceleration feature:
- On the Allegiance startup screen, click Options, and then point to Sound Options.
- Click Sound Card Acceleration On to change it to Sound Card Acceleration Off.
- Click anywhere outside of the menu to close it.
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Keywords: kbprb kbsound KB259024