Article ID: 258972
Article Last Modified on 6/28/2004
APPLIES TO
- Microsoft SNA Server 4.0
- Microsoft SNA Server 3.0 Service Pack 2
- Microsoft SNA Server 3.0 Service Pack 3
- Microsoft SNA Server 3.0 Service Pack 4
- Microsoft SNA Server 4.0
- Microsoft SNA Server 4.0 Service Pack 1
- Microsoft SNA Server 4.0 Service Pack 2
- Microsoft SNA Server 4.0 Service Pack 3
This article was previously published under Q258972
SYMPTOMS
You can open a TN3270 display session that has an associated printer, even though the associated printer is in use. It is possible to close a TN3270 display session and not close the associated printer session. When this happens, a user can request and receive a new TN3270 display session that has an associated printer, even though the associated printer is not available.
CAUSE
SNA Server is not performing a check to verify that the associated printer for a TN3270 display session is available before it returns the display LU to the TN3270 server.
RESOLUTION
To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack
WORKAROUND
To prevent this behavior from occurring, close the associated printer session before you close the TN3270 display session.
STATUS
Microsoft has confirmed that this is a problem in Microsoft SNA Server 3.0, Microsoft SNA Server 3.0 Service Pack 1, Microsoft SNA Server 3.0 Service Pack 2, Microsoft SNA Server 3.0 Service Pack 3, Microsoft SNA Server 3.0 Service Pack 4, Microsoft SNA Server 4.0, Microsoft SNA Server 4.0 Service Pack 1, Microsoft SNA Server 4.0 Service Pack 2, and Microsoft SNA Server 4.0 Service Pack 3.
This problem was first corrected in SNA Server 4.0 Service Pack 4.
MORE INFORMATION
For additional information about similar behavior with 3270 display sessions, click the article number below to view the article in the Microsoft Knowledge Base:
172637 User Able to Open Display Session If Associated Printer in Use
Keywords: kbbug kbfix kbsna400presp4fix kbqfe kbsna400sp4fix KB258972
