Article ID: 258898
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer Administration Kit 5.01
This article was previously published under Q258898
SYMPTOMS
When you use server-based Kiosk signup with custom branding information in the .ins file that is sent at the end of the signup process, Internet Explorer does not remove the signup connection when the signup process is finished.
CAUSE
A function call to delete the signup connection does not succeed because the connection is currently being used to download the cabinet (.cab) file that contains the custom branding information.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
To resolve this problem, obtain the latest service pack for Internet Explorer version 5.01. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
267954 How to Obtain the Latest Internet Explorer 5.01 Service Pack
WORKAROUND
To work around this issue when you are building your Internet Explorer Administration Kit (IEAK) package, add your custom logo and your custom animations. Do not include any custom branding information in the .ins file that is sent to the client at the end of the signup process.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
Keywords: kbbug kbfix kbqfe kbenv kbie501presp2fix kbhotfixserver KB258898
