Article ID: 258856
Article Last Modified on 10/10/2003
APPLIES TO
- Microsoft Excel 2000 Standard Edition
- Microsoft Index Server 2.0
This article was previously published under Q258856
SYMPTOMS
After you install Microsoft Excel 2000, Index Server no longer displays the title information for PPT files.
CAUSE
Excel 2000 installs new versions of some Index Server DLL files.
RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
WORKAROUND
To work around this problem, do one of the following:
Reinstall Index Server.-or-
Copy the files from Index Server 2.0. To do this, perform the following steps:
- Type the following command at the command prompt:
net stop "content index"
- If Windows NT 4.0 Service Pack 6 is installed, then type the following command at the command prompt:
net stop "protected storage" /y
- Copy the following Index Server 2.0 files to the <Winnt>\System32 folder:
10/22/1997 06:05 97.10.21.0 210,944 Offfilt.dll x86 10/10/1997 13:22 6.0.579.0 72,416 Nlhtml.dll x86 10/30/1997 06:08 5.0.1696.1 141,584 Msidxs.dll x86 10/30/1997 06:08 5.0.1696.1 17,168 Qperf.dll x86 10/30/1997 06:08 5.0.1696.1 906,512 Query.dll x86 - Delete the files in the Catalog folder.
- Restart the computer.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
Keywords: kbprb KB258856
