Article ID: 257551
Article Last Modified on 3/3/2007
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q257551
SYMPTOMS
When printing to a Gateway Services NetWare (GSNW) print server through an NDS connection with the option to print a banner page selected, the printed banner page is missing the username of the user that submitted the job.
This behavior is seen on Microsoft Windows NT Server version 4.0 and Terminal Server Edition when print jobs are submitted through a Terminal Server session.
This behavior is seen on Windows 2000 for any print job.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Windows NT Server 4.0, Terminal Server Edition
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
--------------------------------------------------------------------
6/20/2000 03:36p 4.0.1381.33369 157,552 Nwrdr.sys
Windows 2000
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
----------------------------------------------------------------------
6/22/2000 10:27p 5.0.2195.2096 158,640 Nwrdr.sys
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: csnw gsnw NDS banner username
Keywords: kbhotfixserver kbqfe kbbug kbfix kbprint KB257551
