PSS ID Number: 257234
Article Last Modified on 11/26/2003
The information in this article applies to:
- Microsoft Internet Explorer 5.5 for Windows NT 4.0
- Microsoft Internet Explorer 5.5 for Windows 98 Second Edition
- Microsoft Internet Explorer 5.5 for Windows 98
- Microsoft Internet Explorer 5.5 for Windows 95
- Microsoft Internet Explorer 5.5 for Windows 2000
This article was previously published under Q257234
SUMMARY
This article describes how to uninstall Internet Explorer 5.5. NOTE: Internet Explorer cannot be uninstalled from Windows Millennium Edition.
MORE INFORMATION
Before you uninstall Internet Explorer 5.5, quit all running programs.
For additional information about problems that can occur if you do not quit all running programs before uninstalling Internet Explorer 5.5, click the article number below to view the article in the Microsoft Knowledge Base:
165646 Program Settings Lost After Internet Explorer Setup or Uninstall
When you install Internet Explorer 5.5 over Internet Explorer 5 or 5.01, its uninstall behavior varies depending on whether the Internet Explorer uninstall information (used to restore the version of Internet Explorer prior to 5 or 5.01) is present and whether the Internet Explorer 5.01 installation created minor version uninstall information for Internet Explorer 5.
If uninstall information is present when you install Internet Explorer 5.5, the uninstall process restores the computer to the version of Internet Explorer that is contained in the uninstall information (either the version installed before Internet Explorer 5 or 5.01 or Internet Explorer 5 or 5.01). However, if no Internet Explorer uninstall information is present when you install Internet Explorer 5.5 over Internet Explorer 5 or 5.01, the uninstall restores Internet Explorer 5 or 5.01 on the computer.
This chart lists the various upgrade scenarios and the Internet Explorer 5.5 uninstall behavior that can occur in each situation:
Uninstall Internet Explorer 5.5
Previous version information uninstall results
---------------------------------------------------------------
Internet Explorer 3.x N/A Internet Explorer 3.x
Internet Explorer 4.x N/A Internet Explorer 4.x
Internet Explorer 5 Present Version installed before
Internet Explorer 5
Internet Explorer 5 Not Present Internet Explorer 5
Internet Explorer 5.01 Present See note below
Internet Explorer 5.01 Not Present Internet Explorer 5.01
Windows 98 (Internet N/A Windows 98 (Internet
Explorer 4.01 SP1) Explorer 4.01 SP1)
Windows 98 SE (Internet N/A Windows 98 Second Edition
(Internet Explorer 5)
Windows 2000 (Internet N/A Windows 2000 (Internet
Explorer 5.01 Explorer 5.01)
NOTE: In the case of uninstalling Internet Explorer 5.5 from an upgrade over Internet Explorer 5.01 where uninstall information existed, the computer is restored to the version of Internet Explorer contained in the uninstall information (either Internet Explorer 5 or the version installed before Internet Explorer 5).
For example, when you upgrade from Internet Explorer 4.01 directly to Internet Explorer 5, Internet Explorer 5 creates uninstall information to return the computer to Internet Explorer 4.01. If you then upgrade from Internet Explorer 5 to Internet Explorer 5.01, uninstall information already exists, so no new uninstall information is created. Finally, when you upgrade to Internet Explorer 5.5, if the uninstall information exists at this point, no new uninstall information is created. An uninstallation of Internet Explorer 5.5 in this case returns the computer to Internet Explorer 4.01. If you remove the uninstall information prior to upgrading to Internet Explorer 5.5, however, new uninstall information is created for 5.01. The uninstallation of Internet Explorer 5.5 in this case returns the computer to Internet Explorer 5.01.
For additional information about Internet Explorer 5.01 uninstallation behavior, click the article number below to view the article in the Microsoft Knowledge Base:
246194 How to Uninstall Internet Explorer 5.01
NOTE: After you uninstall Internet Explorer 5.5, you cannot uninstall the previous version of Internet Explorer that remains on the computer. For additional information about how to manually uninstall Internet Explorer 4.0 or Internet Explorer 5, click the article numbers below to view the articles in the Microsoft Knowledge Base:
175610 How to Manually Uninstall Internet Explorer 4.0
224412 How to Manually Uninstall Internet Explorer 4.0 for Windows NT
243678 How to Manually Uninstall Internet Explorer 5 for Windows 95
If you uninstall Internet Explorer 5.5, you should view one of the following Microsoft Web sites to download any security updates that are needed for the version of Internet Explorer that remains on the computer:
How to Uninstall Internet Explorer 5.5
Use the following steps to uninstall Internet Explorer 5.5 for Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows 98 Second Edition, Microsoft Windows NT 4.0, or Microsoft Windows 2000.
NOTE: You must have administrative privileges to install and uninstall Internet Explorer 5.5 in Windows NT and Windows 2000. This includes having administrative privileges the first time you start your computer after installing or uninstalling Internet Explorer 5.5.
- Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.
- On the Install/Uninstall tab, click Microsoft Internet Explorer 5 and Internet Tools in the list of installed programs, and then click Add/Remove.
NOTE: If "Microsoft Internet Explorer 5 and Internet Tools" is missing from the list of installed programs, run Setup.exe from your Internet Explorer\Setup folder. If you are running Windows 2000, run the w2kexcp.exe /u command from your "Internet Explorer\IE Uninstall" folder. If Setup .exe is not found, then please refer to the following article to manually uninstall Internet Explorer.263470 How to manually uninstall Internet Explorer 5.5 from Windows 95/98
- Click Restore the previous Windows configuration (or click Advanced to specify any additional components you want to remove), and then click OK.
- The Internet Explorer 5 and Internet Tools Setup dialog box appears. This portion of Setup is referred to as Maintenance mode. When Setup starts, click OK to restore the previous version of Internet Explorer and shared components.
- You are prompted to verify that you want to restore the previous version. Click Yes to start the uninstallation process. When the uninstallation process finishes, click Restart Windows when you are prompted to do so.
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
243266 Uninstalling Internet Explorer 5.01 Removes Outlook Express
Additional query words: 5.50 remove
Keywords: kbenv kbhowto KB257234
Technology: kbIE2000Search kbIE550Search kbIE550Win2000 kbIE550Win95 kbIE550Win98 kbIE550Win98SE kbIE550WinNT400 kbIE95Search kbIE98Search kbIE98SESearch kbIENT400Search kbIEsearch
