Microsoft KB Archive/256114

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XIMS: Access Violation at CMtsOutQueue::LoadCachedDetailInfo on Msexcimc.exe When a Comma Is Included in E-Mail Address

Article ID: 256114

Article Last Modified on 10/28/2006


  • Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q256114


In Exchange Server version 5.5, when you monitor the queue of outbound messages awaiting conversion in the Internet Mail Service properties by using the Exchange Server Administrator program, if a comma (,) is included in an e-mail address, an access violation may occur.


This issue can occur if both ";" and "," are included in the specified e-mail address and the Internet Mail Service conversion process for outbound messages resolves to more than one correct e-mail address, because there is a issue with the way that e-mail addresses are resolved in the conversion process that can cause an access violation.


To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack


Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Keywords: kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB256114