Article ID: 256055
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q256055
SYMPTOMS
When you attempt to use an art design as a page border, the art sample may appear broken up, incomplete, or otherwise distorted, on the Page Border tab.
CAUSE
This problem is known to occur with third-party video display adapter cards that use the Intel740(TM) Graphics Accelerator chip.
RESOLUTION
To resolve this problem, download and install the updated Intel740(TM) Graphics Accelerator driver, version PV4.0 or later. To obtain an updated video driver, please contact your third-party video display adapter card manufacturer.
For information about how to contact your third-party video display adapter manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
You can also obtained an updated driver from the Intel Web site, at the following address:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
MORE INFORMATION
To insert a page border with an art design border, follow these steps:
- On the Format menu, click Borders and Shading.
- On the Page Border tab, change the Art box to the art design that you want for your page border.
- Click OK.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Keywords: kbprb KB256055
