Article ID: 255132
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Access 2000 Standard Edition
This article was previously published under Q255132
SYMPTOMS
When you try to create a Microsoft Access report by using the Microsoft Access Report Wizard, you may receive the following error message:
CAUSE
This behavior can occur if you are printing to a Hewlett-Packard (HP) LaserJet 8100 with Hewlett-Packard printer drivers.
RESOLUTION
To resolve this issue, download and install the latest driver for your printer from the Hewlett-Packard Web site. For information about how to contact Hewlett-Packard, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
To work around this behavior, install a generic printer driver. Set the generic printer as the default printer when you are using the Access Report Wizard to create a report. Use the HP driver when you print the report.
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