Article ID: 254436
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft MapPoint 2001 Standard Edition
This article was previously published under Q254436
SYMPTOMS
You may be unable to start the trial version of Microsoft MapPoint 2001.
In addition, you may receive the following error message:
CAUSE
This behavior can occur if the following conditions are true:
- The trial version of Microsoft MapPoint 2000 is installed on your computer.
- You installed the trial version of MapPoint 2001 in the same folder as the trial version of MapPoint 2000.
RESOLUTION
To prevent this issue from occurring, remove the trial version of MapPoint 2000 before you install the trial version of MapPoint 2001.
If the issue continues to occur, contact Microsoft Product Support for additional assistance. To do this, call (425) 637-9308, or use the following Microsoft Web site to submit a question to a Microsoft Support Professional using Microsoft Online Assisted Support.
Additional query words: mp2000 mp2001 uninstall amap auto-map
Keywords: kbprb kbsetup KB254436