Article ID: 253349
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q253349
SYMPTOMS
When you receive Directory Synchronization Service (DXA) response files from Novell GroupWise, some of the files are randomly routed to the Badfiles folder. The DXA process may stop responding for an hour if the response file is inappropriately moved to the Badfiles folder and the connector is not manually restarted.
CAUSE
When the DXA response file is locked down by the application programming interface (API) gateway for writing, the router service tries to pick the response file up. The pickup does not work, so the router tries to move the response file to the Badfiles folder, which also does not work. This cycle repeats every 8 seconds. Eventually the API gateway releases the files and the router moves the response file to the Badfiles folder.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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