Microsoft KB Archive/252437

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Knowledge Base

WD2000: Bullets Convert to Squares When Font Is Permanently Converted

Article ID: 252437

Article Last Modified on 11/25/2002


  • Microsoft Word 2000 Standard Edition

This article was previously published under Q252437


When you permanently convert a font using the Font Substitution dialog box, bullets formatted in the substituted font may appear as squares.


To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

To temporarily work around this problem, you can correct the style that exhibits the squares by following these steps:

  1. On the Format menu, click Style.
  2. In the Styles list, click the style that appears with a square, and then click Modify.
  3. In the Modify Style dialog box, click Format and then click Numbering.
  4. In the Bullets and Numbering dialog box, on the Bulleted tab, your custom numbering style should be selected. Click Customize.
  5. In the Customize Bulleted List dialog box, the incorrect square bullet should be selected. Click Font.
  6. On the Font tab, click the Symbol font, change the Font style box to Regular, change the Size box to the correct size of the bullet (for example, 10), and click OK.
  7. Click OK to close the Customize Bulleted List dialog box.
  8. In the Modify Style dialog box, if you want the change to be saved in your template, select the Add to template check box. Then click OK to close the Modify Style dialog box.
  9. In the Style dialog box, click Apply.

Repeat these steps as needed for each style that incorrectly shows a square bullet in the Style list on the Formatting toolbar.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.


To show the Font Substitution dialog box, follow these steps:

  1. On the Tools menu, click Options.
  2. On the Compatibility tab, click Font Substitution.

For more information about specifying a font for a missing font, click Microsoft Word Help on the Help menu, type specify a font in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.

Keywords: kbbug kbfix kbqfe KB252437