Article ID: 251266
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft Outlook Express 5.01 Service Pack 2
- Microsoft Outlook Express 5.0
- Microsoft Outlook Express 5.01 Service Pack 2
- Microsoft Outlook Express 5.01 Service Pack 1
- Microsoft Outlook Express 5.0
- Microsoft Outlook Express 5.01
- Microsoft Outlook Express 5.0
This article was previously published under Q251266
SYMPTOMS
When you try to dial a number in the Outlook Express Address Book, it may not open Phone Dialer or you may receive the following error message:
CAUSE
This issue can occur if the Telephon.ini file is missing or damaged.
RESOLUTION
To resolve this issue, rebuild the Telephon.ini file.
For additional information about how to rebuild the Telephon.ini file, click the article number below to view the article in the Microsoft Knowledge Base:
120221 How to Rebuild the Telephon.ini File
Keywords: kberrmsg kbenv kbprb KB251266