Article ID: 249302
Article Last Modified on 9/3/2002
APPLIES TO
- Microsoft Word 2000 Standard Edition
This article was previously published under Q249302
SYMPTOMS
If you have a Web Archive generated MHTML frameset document and load it using the Word MHTML converter, the frame contents do not load and are empty. The following error message may appear when you open MHTML documents into Word:
CAUSE
Web Archive uses relative URL paths for the FRAME tag. Word uses absolute paths.
RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
MORE INFORMATION
For additional information about opening a Web Archive file in Microsoft Word 2000, click the article number below to view the article in the Microsoft Knowledge Base:
251336 WD2000: Microsoft Word Web Archive Converter for Word 2000
Additional query words: wd2000 html
Keywords: kbbug kbfix KB249302