Article ID: 249247
Article Last Modified on 10/24/2006
APPLIES TO
- Microsoft Office 97 Service Pack 1
This article was previously published under Q249247
NOTE: The information in this article applies to the Brazilian, Danish, Dutch, Finnish, French, Portuguese, Norwegian, Swedish, and Spanish version%3 of Office 97.
SYMPTOMS
When you apply the Office 97 SR-2 patch, Sr2bof97.exe, to Microsoft Office 97 Service Release 1 (SR-1), Microsoft Excel, Microsoft Word, and Microsoft PowerPoint are not updated.
CAUSE
This problem occurs when the following conditions are both true:
- You are using one of the following localized versions of Microsoft Office:
- Brazilian
- Danish
- Dutch
- Finnish
- French
- Portuguese (Portugal)
- Norwegian
- Swedish
- Spanish
- Every program was installed in a separate folder. For example, Microsoft Excel was installed in C:\Program Files\Microsoft Office\Excel instead of the default C:\Program Files\Microsoft Office\Office.
RESOLUTION
A new version of the Sr2bof97.exe file is available in the following location for the languages listed in the "Cause" section of this article:
The updated Sr2bof97.exe file will have the following file attributes or later:
Language Date Size File name
--------------------------------------------------
Brazilian 12/19/1999 22949008 Sr2bof97.exe
Danish 12/19/1999 22985376 Sr2bof97.exe
Dutch 12/19/1999 23575184 Sr2bof97.exe
Finnish 12/19/1999 22961296 Sr2bof97.exe
French 12/19/1999 23398032 Sr2bof97.exe
Portuguese 12/20/1999 22961312 Sr2bof97.exe
Norwegian 12/20/1999 22969480 Sr2bof97.exe
Swedish 12/20/1999 24018576 Sr2bof97.exe
Spanish 12/20/1999 23974032 Sr2bof97.exe
NOTE: In the file attributes listed earlier Portuguese refers to Portuguese (Portugal).
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: office97 off97 sr2 problem of97 wd97 ppt97 xl97 ol97 acc97
Keywords: kbdownload kbbug kbfix kbqfe KB249247
