Microsoft KB Archive/249247

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OFF97: SR-2 Patch Does Not Update Localized Version of Office 97 SR-1

Article ID: 249247

Article Last Modified on 10/24/2006


  • Microsoft Office 97 Service Pack 1

This article was previously published under Q249247

NOTE: The information in this article applies to the Brazilian, Danish, Dutch, Finnish, French, Portuguese, Norwegian, Swedish, and Spanish version%3 of Office 97.


When you apply the Office 97 SR-2 patch, Sr2bof97.exe, to Microsoft Office 97 Service Release 1 (SR-1), Microsoft Excel, Microsoft Word, and Microsoft PowerPoint are not updated.


This problem occurs when the following conditions are both true:

  • You are using one of the following localized versions of Microsoft Office:
    • Brazilian
    • Danish
    • Dutch
    • Finnish
    • French
    • Portuguese (Portugal)
    • Norwegian
    • Swedish
    • Spanish
  • Every program was installed in a separate folder. For example, Microsoft Excel was installed in C:\Program Files\Microsoft Office\Excel instead of the default C:\Program Files\Microsoft Office\Office.


A new version of the Sr2bof97.exe file is available in the following location for the languages listed in the "Cause" section of this article:

The updated Sr2bof97.exe file will have the following file attributes or later:

   Language    Date          Size       File name
   Brazilian   12/19/1999    22949008   Sr2bof97.exe
   Danish      12/19/1999    22985376   Sr2bof97.exe
   Dutch       12/19/1999    23575184   Sr2bof97.exe
   Finnish     12/19/1999    22961296   Sr2bof97.exe
   French      12/19/1999    23398032   Sr2bof97.exe
   Portuguese  12/20/1999    22961312   Sr2bof97.exe
   Norwegian   12/20/1999    22969480   Sr2bof97.exe
   Swedish     12/20/1999    24018576   Sr2bof97.exe
   Spanish     12/20/1999    23974032   Sr2bof97.exe

NOTE: In the file attributes listed earlier Portuguese refers to Portuguese (Portugal).


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: office97 off97 sr2 problem of97 wd97 ppt97 xl97 ol97 acc97

Keywords: kbdownload kbbug kbfix kbqfe KB249247