Article ID: 249147
Article Last Modified on 9/11/2006
APPLIES TO
- Microsoft Greetings 2000 Standard Edition
- Microsoft Home Publishing 2000 Standard Edition
- Microsoft Home Publishing 2000 Express Edition
This article was previously published under Q249147
SYMPTOMS
When you attempt to preview an e-mail project in any of the products listed at the beginning of this article, you may receive the following error message:
If you click OK, you receive the following error message:
CAUSE
This behavior can occur if Microsoft Windows Media Player is damaged or not installed properly.
RESOLUTION
To resolve this issue, download and install the latest version of Windows Media Player from the Windows Update Web site at the following address
or from the following Microsoft Web site:
MORE INFORMATION
This behavior can occur even if a DVD-ROM drive is not installed in the computer.
Additional query words: greet2k gr2k greet2000 gr2000 homepub2k hpub.exe hp2k hp2000
Keywords: kberrmsg kbprb KB249147