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Knowledge Base

Remote Access Service Does Not Start on Windows NT Server, Events 7023 and 7001

Article ID: 248639

Article Last Modified on 11/1/2006

APPLIES TO

Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q248639

SYMPTOMS

When you are using Remote Access Service (RAS) on a computer running Microsoft Windows NT Server 4.0 Service Pack 3, RAS may not start and you may receive the following event log error messages in Event Viewer:

Event 7023: Remote Access Connection Manager service terminated with the following error, could not find the file specified.

Event 7001: Remote Access Server Service depends on the RAS Connection Manager to start.

RESOLUTION

Remove and then reinstall RAS. Reapply the latest service pack, and then restart the computer.

Keywords: kbprb KB248639

Microsoft KB Archive/248639

Remote Access Service Does Not Start on Windows NT Server, Events 7023 and 7001

SYMPTOMS

RESOLUTION