Microsoft KB Archive/247725

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SP3 Required During the Installation of Windows NT 4.0 Enterprise Edition

Article ID: 247725

Article Last Modified on 6/23/2005


  • Microsoft Internet Information Server 4.0

This article was previously published under Q247725

We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:


When you attempt to install the Windows NT Option Pack (NTOP) on a computer running Windows NT Server 4.0 Enterprise Edition, the NTOP installation may fail with a Dr. Watson error for Inetinfo.dbg at approximately 90 percent complete. The error typically occurs during the portion of the installation when you configure the default FTP site. The installation may complete. However, when you restart the computer, which is a required step when installing the NTOP, the Inetinfo.exe process causes an Access Violation error.


The Windows NT 4.0 Enterprise Edition configuration is accomplished without installing SP3. The system is configured by directly installing SP5 after completing the CD installation procedure. Per the following information in the Windows NT 4.0 Enterprise Edition Readme file, Service Pack 3 is required prior to installing the NTOP:

New Windows NT Server/E Installations

Installing a new copy of Windows NT Server/E is a two step process:

·  First, install Windows NT Server/E in the same way that you install Windows NT Server.

·  After you install Windows NT Server/E, install Service Pack 3. (A prompt reminds you to do this each time you log in, until you have done so.)

Both steps are required to have a functioning Windows NT Server, Enterprise Edition system.

After you install the NTOP, then SP5 or later can be installed.

Keywords: kbhowto kbnofix KB247725