Article ID: 246762
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q246762
SYMPTOMS
When you upgrade from Exchange Server 4.0 to Exchange Server 5.5, you may receive the following error message:
This error message may be accompanied by the following errors in the System Event Log:
Event ID: 7000
Source: Service Control Manager
Type: Error
Category: None
The Microsoft Exchange Message Transfer Agent service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event ID: 7009
Source: Service Control Manager
Type: Error
Category: None
Timeout (120000 milliseconds) waiting for service to connect.
CAUSE
The Address.dll file located in the Exchsrvr\Bin folder was not replaced during the upgrade.
RESOLUTION
To resolve this problem,
- Rename the Address.dll file and copy the original Address.dll file from the Server\Setup\I386\Bin folder on the Exchange Server 5.5 CD to the Exchsrvr\Bin folder on the server.
- Start the MTA service.
MORE INFORMATION
You can also find the Address.dll file in the following folders:
Exchsrvr\Connect\Msexcimc\Bin
Exchsrvr\Connect\Msmcon\Bin
Keywords: kbprb KB246762
