Microsoft KB Archive/246485

Knowledge Base

STOP 0xC0000142 in User32.dll Occurs on Restart or Upgrade of Windows NT 4.0

Article ID: 246485

Article Last Modified on 11/1/2006

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APPLIES TO

• Microsoft Windows NT Workstation 4.0 Developer Edition
• Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q246485

SYMPTOMS

When you restart a Microsoft Windows NT 4.0-based computer or restart a computer after it has been upgraded to Windows NT 4.0, you may receive the following error message:

STOP c0000142 (DLL Initialization Failed) initialization of the dynamic link library C:\winnt\system32\user32.dll failed the process is terminating abnormally.

CAUSE

The cause is unknown.

RESOLUTION

To resolve this issue, follow these steps:

1. If this error message appears after an upgrade to Windows NT 4.0, copy the following files from Windows NT 4.0 Service Pack 3 to the %SystemRoot%\System32 folder:

   Kernel32.dll
   Ntdll.dll
   Win32k.sys
   User32.dll
   Winsrv.dll

2. If this error message appears while restarting a computer after it has been upgraded to Windows NT 4.0, copy the following files from Windows NT 4.0 Service Pack 3 to the %SystemRoot%\System32 folder:

   User32.dll
   Gdi32.dll

Additional query words: User32.dll

Keywords: kbprb KB246485

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