Article ID: 245316
Article Last Modified on 1/25/2007
APPLIES TO
- Microsoft Outlook Express 5.5
- Microsoft Outlook Express 5.01 Service Pack 2
This article was previously published under Q245316
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
SYMPTOMS
After you uninstall Microsoft Internet Explorer and Outlook Express 5.01 or Outlook Express 5.5 from a computer running Windows 98 Second Edition, Outlook Express is no longer installed on the computer.
CAUSE
This behavior occurs because you cannot uninstall from Outlook Express 5.01 or Outlook Express 5.5 to Outlook Express 5. You can only uninstall from Outlook Express 5.01 or Outlook Express 5.5 to Microsoft Outlook Express 4.x.
Because Windows 98 Second Edition includes Outlook Express 5, uninstalling from Windows 98 Second Edition removes the program altogether.
WORKAROUND
To work around this behavior, use the appropriate method.
Option 1
Reinstall Outlook Express 5 that was included with Windows 98 Second Edition, using the following steps:
- Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.
- On the Windows Setup tab, click to select the Outlook Express check box, and then click OK.
Option 2
Reinstall Internet Explorer and Outlook Express 5.01 or Outlook Express 5.5.
Keywords: kbinterop kbprb KB245316
