Microsoft KB Archive/245113

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OFF2000: MSDN DVD Not Recognized When You Apply the Office 2000 ODBC Vulnerability Update

Article ID: 245113

Article Last Modified on 1/25/2007



APPLIES TO

  • MSDN Library Subscription
  • Microsoft Office 2000 Premium Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Developer Edition
  • Microsoft Access 2000 Standard Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft FrontPage 2000 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Word 2000 Standard Edition



This article was previously published under Q245113

SYMPTOMS

When you double-click Jetcopkg.exe to install the Microsoft Office 2000 ODBC Vulnerability Update, you are prompted to insert your Microsoft Office 2000 Premium CD. When you insert the disc, you receive the following error message:

Please insert the disk: Microsoft Office 2000 Premium.

CAUSE

This problem occurs if you have installed Microsoft Office 2000 Premium from the Us\O2kprem\Cd1 folder on the Office 2000 Developer Preview DVD that is included in the August 1999 Microsoft Developer Network (MSDN) distribution.

WORKAROUND

To work around this problem, follow these steps:

  1. Click Cancel when you are prompted to insert Microsoft Office 2000 Disc 2.
  2. Click Yes when asked if you are sure that you want to cancel.

The installation of the Office 2000 ODBC Vulnerability Update has been completed successfully.

NOTE: If you repair your Office installation by clicking Detect and Repair on the Help menu in an Office program or you click Repair Office in maintenance mode for Microsoft Office 2000, the Office 2000 ODBC Vulnerability Update may replace files with earlier versions of the files. Microsoft recommends that you reapply the Office 2000 ODBC Vulnerability Update after you repair your Office installation.


Additional query words: OFF2000

Keywords: kbprb KB245113