Article ID: 244480
Article Last Modified on 1/25/2007
APPLIES TO
- Microsoft Office 2000 Developer Edition
- Microsoft Office 2000 Premium Edition
- Microsoft Office 2000 Professional Edition
- Microsoft Office 2000 Small Business Edition
- Microsoft Office 2000 Standard Edition
This article was previously published under Q244480
WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.
SYMPTOMS
The Microsoft Office Shortcut Bar may not always remain visible in the foreground, even though the Always on Top check box is selected on the View tab of the Customize dialog box.
CAUSE
The Auto Hide feature of the Microsoft Office Shortcut Bar may be affected if third-party programs (such as PrintKey 2.0) are running in the background, or if you are using the Active Desktop feature of the Microsoft Windows desktop.
RESOLUTION
To resolve this issue, use the method that is appropriate to your situation.
Method 1: Turn Off the Third-Party Product
Identify the third-party product that is causing the problem, and then turn it off or remove it. To do this, perform clean-boot troubleshooting.
For additional information about clean-boot troubleshooting, click the article numbers below to view the articles in the Microsoft Knowledge Base:
192926 How to Perform Clean-Boot Troubleshooting for Windows 98
156126 Troubleshooting Windows 95 Using Safe Mode
Method 2: Turn Off Active Desktop
To turn off Active Desktop, right-click an empty area on the desktop, point to Active Desktop on the shortcut menu, and then click to clear the View As Web Page check box.
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
REFERENCES
For more information about customizing the Microsoft Office Shortcut Bar, click Microsoft Word Help on the Help menu, type microsoft office shortcut bar in the Office Assistant or the Answer Wizard, and then click Search to view the topic.
Additional query words: osb OFF2000
Keywords: kb3rdparty kbprb KB244480
