Article ID: 243514
Article Last Modified on 12/3/2007
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Datacenter Server
- Microsoft Windows Server 2003, 64-Bit Datacenter Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Small Business Server 2003 Premium Edition
- Microsoft Windows Small Business Server 2003 Standard Edition
This article was previously published under Q243514
SYMPTOMS
When you try to delete folders that are stored on a mounted drive and to send them to the Recycle Bin, you may receive the following error message:
CAUSE
This behavior occurs because the Recycle Bin does not understand mounted volumes. For example, assume that the following drive layout is in use:
C: -- 1-gigabyte (GB) drive using the NTFS file system
C:\Host-dir -- The mount point for a separate 9-GB drive
When you try to delete a folder with the path C:\Host-dir\Mydir, Windows Explorer interprets the folder as being on drive C and tries unsuccessfully to place it in the Recycle Bin on drive C.
WORKAROUND
To work around this issue, use either of the following methods:
- When you delete the files or folders by using Windows Explorer, use the SHIFT+DELETE key combination. This bypasses the Recycle Bin.
- Open a command prompt window and then use the rd /s /q command to delete the files or folders.
Note Both of these methods permanently delete the data. You cannot recover the data unless you have a current backup.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Keywords: kberrmsg kbprb kbui KB243514
