Microsoft KB Archive/243237

Knowledge Base

Error message "A Word Story Editing error occurred" in Publisher 2000

Article ID: 243237

Article Last Modified on 3/10/2005

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APPLIES TO

• Microsoft Publisher 2000 Standard Edition

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This article was previously published under Q243237

SYMPTOMS

When you try to edit text in Microsoft Publisher by using the Edit Story in Microsoft Word command, you may receive the following error message:

PUBLISHER

A Word Story Editing error occurred.

Microsoft Word may be busy, or there may not be enough memory. Wait a moment for Microsoft Word to finish. If this doesn't correct the problem, try making more memory available by saving your work and closing other programs; then try again.

CAUSE

This behavior occurs if the following conditions are true:

• Norton AntiVirus 2000 is installed on the computer.
• The Norton AntiVirus Office plug-in is enabled.

NOTE: This behavior can also occur if not enough memory is installed in your computer.

RESOLUTION

For additional information about the Norton AntiVirus Office plug-in, click the following article number to view the article in the Microsoft Knowledge Base:

329820 How to use Office programs with the Norton AntiVirus Office plug-in

Additional query words: pub2k pub9 pub2000 mspub 9.0 winword editing stories

Keywords: kberrmsg kbbug kbinterop kbpending KB243237

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