Article ID: 243068
Article Last Modified on 3/1/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q243068
SUMMARY
When Setup reboots your computer into the GUI-mode portion of Setup, the Boot.ini file has been built and lists an option to press F8 for advanced startup options (such as Debugging mode or Safe mode).
If you encounter any problems during this phase that require the system to restart, do not select any Safe-mode startup.
MORE INFORMATION
Safe-mode boot does not work during GUI-mode Setup and may cause additional problems during the Setup process. When you use any Safe mode, a registry key is written at the following location that specifies the mode that you selected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SafeBoot\Options
Note that this key exists only when Windows is using Safe mode. When you shut down or restart the computer, this key is removed.
When this key is present, only certain services listed in the HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SafeBoot key are started (depending on the value in the Option registry key). Certain services must start for Setup to initialize and configure the system properly. For example, the Windows File Protection (WFP) service must start. During GUI-mode Setup, files used by Setup must be verified by WFP; if this service is not started, Setup does not succeed.
The system may seem to stop responding (hang), but eventually displays a dialog box stating:
Clicking OK produces another dialog box stating:
When you receive this error message, reboot the computer and continue with Setup, but do not select any version of Safe mode.
Keywords: kbinfo kbsetup KB243068
