Article ID: 242356
Article Last Modified on 10/25/2006
APPLIES TO
- Microsoft Systems Management Server 2.0 Service Pack 1
This article was previously published under Q242356
SYMPTOMS
In Systems Management Server (SMS) versions earlier than SMS 2.0 Service Pack 1 (SP1), you can enable low-level remote control logging to help troubleshoot complex remote control problems. For additional information about this logging and how to enable it, click the article number below to view the article in the Microsoft Knowledge Base:
195859 SMS: How to Enable Remote Control Logging for WUSER in SMS 2.0
In SMS 2.0 SP1, this logging does not work. The log file is created but nothing is written to it.
RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0 This problem was first corrected in Systems Management Server version 2.0 Service Pack 2..
Additional query words: prodsms
Keywords: kbqfe kbhotfixserver kbbug kbfix kbsms200fix kbsms200sp2fix KB242356