Article ID: 240968
Article Last Modified on 2/22/2007
APPLIES TO
- Microsoft FrontPage 2000 Server Extensions
This article was previously published under Q240968
SYMPTOMS
If you are running the FrontPage 2000 Server Extensions on Apache 1.3.6 on Digital Unix 4.0D with HTML files stored on NFS partitions, Fpcount.exe and Shtml.exe can be seen monopolizing portmap. For example:
PID USERNAME PRI NICE SIZE RES STATE TIME CPU COMMAND
318 root 49 0 2176K 122K run 0:46 43.50% portmap
6197 wfp09446 42 0 2376K 172K WAIT 0:28 25.90% fpcount.exe
The added time in portmap means that the CPUs are spending 70 - 80% time in the kernel. This extra kernel time makes the system slow/unresponsive.
Following are response rates that you may see when Shtml.exe monopolizes the portmap:
CPU states: 6.4% user, 36.8% nice, 56.7% system, 0.0% idle
Memory: Real: 182M/494M act/tot Virtual: 129M/953M use/tot Free: 17M
PID USERNAME PRI NICE SIZE RES STATE TIME CPU COMMAND
300 daemon 55 0 2152K 90K run 44.7H 13.30% portmap
5865 wfp04179 56 5 18M 11M run 0:13 8.60% author.exe
32512 wfp05029 56 5 28M 9969K run 4:35 8.40% author.exe
9857 wfp02450 56 5 29M 18M run 2:43 8.20% author.exe
8252 wfp02628 42 5 8288K 352K WAIT 0:56 7.80% shtml.exe
CAUSE
The FrontPage Server Extensions use the Fcntl function to lock files. When the file is located on a network drive, the lock daemon makes calls through the RPC portmap to implement the lock on the remote NFS files. Flock is for file locking locally which is implemented in the kernel. Flock is a subset of Fcntl.
RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
WORKAROUND
You can implement the FrontPage 97 hit counter and modify the code to use flock rather than the Fcntl function. You can also create a cron job that constantly checks for FrontPage processes the uses portmap excessively and kills the process.
STATUS
Microsoft has confirmed that this is a problem in Microsoft FrontPage 2000 Server Extensions. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
Keywords: kbbug kbpending KB240968
