Microsoft KB Archive/240161

Knowledge Base

OL2000: Error Message "Net Folders was unable to mail New Subscription offers to the following addressees: <addresses>"

Article ID: 240161

Article Last Modified on 9/29/2003

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APPLIES TO

• Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q240161

SYMPTOMS

When you attempt to set up a new Net Folders subscription, you may receive the following message when you click Finish on the Net Folders Wizard:

Net Folders was unable to mail New Subscription offers to the following addressees: <addresses>

CAUSE

The Frmcache.dat file may be corrupt, or be the wrong version.

RESOLUTION

Rename the Frmcache.dat file and Outlook will build a new one.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

To Rename the Frmcache.dat File

1. Quit Outlook.
2. Click Start, point to Find, and click Files or Folders.
3. Type Frmcache.dat in the Named box, and click Find Now.
4. For each instance of the file found, right-click the file name and click Rename.
5. Rename the file Frmcache.old, and press ENTER.
6. Restart Outlook.

REFERENCES

For additional information about Net Folders, please click the article numbers below to view the articles in the Microsoft Knowledge Base:

195867 OL2000: How to Use Net Folders

229962 OL2000: Troubleshooting Net Folders

For additional information about the Frmcache.dat file, please click the article number below to view the article in the Microsoft Knowledge Base:

232303 OL2000: How the Forms Cache Works

Additional query words: OL2K

Keywords: kbbug kbpending KB240161

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