Article ID: 239269
Article Last Modified on 1/25/2007
APPLIES TO
- Microsoft Works 2000 Standard Edition
- Microsoft Works 6.0
This article was previously published under Q239269
SYMPTOMS
When you create a document using the Microsoft Works Word Processor, and you save the document with a file name that includes the Euro currency symbol (€), the Euro currency symbol may be printed as an E.
For example, the file name is Euro€.wps, but the file name in the document header may be printed as EuroE.wps.
CAUSE
This behavior can occur if both of the following conditions are true:
- The file name of the document includes the Euro currency symbol (€).
- You insert the name of the file in the document header by clicking Insert Document Name on the Header and Footer toolbar.
NOTE: The Euro currency symbol in the header appears correctly when you click Print Preview on the File menu.
RESOLUTION
To resolve this issue, contact your printer manufacturer to inquire about how to obtain and install the latest printer driver for your printer.
For information about how to contact your printer manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
To work around this issue, type the file name in the header or footer instead of using the Insert Document Name button on the Header and Footer toolbar.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: w_works works2k wkswp
Keywords: kbbug kbdisplay kbpending kbprint KB239269
