Article ID: 239240
Article Last Modified on 1/25/2007
APPLIES TO
- Microsoft Works 2000 Standard Edition
- Microsoft Works 6.0
This article was previously published under Q239240
SYMPTOMS
When you print a document that contains the Euro currency symbol (), the Euro currency symbol may be printed as a dot, or does not print.
CAUSE
This issue may occur if one of the following conditions is true:
- The printer uses built-in fonts that do not support the Euro currency symbol.
- The printer uses a font substitution table, and the font that is substituted does not support the Euro currency symbol.
RESOLUTION
To resolve this issue, use either of the following methods.
Obtain and Install an Updated Printer Driver
Contact your hardware manufacturer to inquire about how to obtain and install the latest version of the printer driver for your printer.
For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
Use Only TrueType Fonts
Configure your printer to use only TrueType fonts. For more information about how to do this, consult your printer manufacturer or the documentation provided with your printer.
Note You may be able to use the printer properties dialog box to configure your printer to use TrueType fonts.
Additional query words: w_works works2k w2001 works6 period
Keywords: kb3rdparty kbpending kbprb kbprint KB239240
