Article ID: 239059
Article Last Modified on 8/18/2005
APPLIES TO
- Microsoft Word 95 Standard Edition
- Microsoft Word 95a
This article was previously published under Q239059
SYMPTOMS
When you attempt to connect to, open, or locate a file with a long (UNC) file name, one of the following problems may occur:
Case 1: Advanced Find fails
When you choose Find Now in the Advanced Find dialog box (on the File menu, click Open and then click Advanced), Word finds no files, even though the files actually exist in the location indicated. You can view the files in Windows Explorer, and you can open the files in Word.
Case 2: Error with INCLUDE or INCLUDETEXT Field
The result of an INCLUDE or INCLUDETEXT field may display the following error message:
Case 3: Error in Modify Location dialog box
The following error message occurs when you select a directory on a UNC drive that contains a space in the Modify Location dialog box:
NOTE: To open the Modify Location dialog box, choose Options on the Tools menu, click to select the File Locations tab, and then click Modify.
Case 4: Attaching data source to a mail merge main document fails
When you attempt to attach a data source to a mail merge main document, no error message occurs, but the data file does not appear in the Mail Merge Helper dialog box.
CAUSE
This problem may occur when there is a space in the path or in the name of a file.
WORKAROUND
To work around this problem, map the network drive to a drive letter. Then use the RegOptions macro to reset the default document location. To do this, follow these steps:
- On the File menu, click Templates.
- Click Add.
- Change the Look in box to the Macros folder.
For example, change to the following folder:C:\Microsoft Office\Winword\Macros
- Select the Macros7.dot file and click OK. Click OK to close the Templates and Add-ins dialog box.
NOTE: This step adds the Macros7 template to the Global Templates and Add-ins box. - On the Tools menu, click Macro.
- In the Macros Available In box, click to select Macros7.dot (Global Template).
- In the Macro Name list, click to select RegOptions and then click Run.
- In the Section box, click to select Word 7.0 Options.
- In the Options list, click DOC-path.
- In the Setting box, type the path to the network location as in the following example:
G:\<folder name>
- Click OK.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Word 2000.
MORE INFORMATION
For additional information about problems you may encounter when trying to access files using a Universal Naming Convention (UNC) path, please click the article numbers below to view the articles in the Microsoft Knowledge Base:
186958 WD95: Can't Use UNC Drive for Document Path on Some Networks
152771 WD95: Error Setting Document Location to Banyan or Pathworks
Additional query words: nolongnetnames dontuseunc
Keywords: kbbug kbnofix KB239059
