Microsoft KB Archive/238858

Knowledge Base

OL2000: Incorrect Language Error Attempting to Download Security Patch

Article ID: 238858

Article Last Modified on 9/29/2003

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APPLIES TO

• Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q238858

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you attempt to download the Outlook 2000 E-mail Attachment Security Update, you receive the following error message:

This patch is for English versions of Outlook 2000 only. Patch cancelled.

CAUSE

Your Office language setting is not properly set for English in the system registry.

RESOLUTION

Edit the registry to reflect English as the language for your Office installation. The language value designation for English is 1033.

MORE INFORMATION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Office Language Value 1033 Set to Off

To correct the language registry in your system registry:

1. On the File menu, click Exit or Exit and Logoff to close Outlook if it is currently running.
2. On the Start menu, click Run. In the Open box, type regedit. Click OK.
3. In the registry tree, navigate to the following sub-key:

   HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common\LanguageResources

4. In the list in the right window, click to select the value 1033. On the Edit menu, click Modify.
5. In Value Data, type On, and then click OK.
6. On the Registry menu, click Exit.
7. Return to the Office update Web site and attempt to download the E-mail Attachment Security Update.

If your registry value is correct, then try running Detect and Repair from the Help menu. Then reinstall the E-mail Attachment Security Update.

REFERENCES

For additional information about the Outlook E-mail Security Patch, click the article number below to view the article in the Microsoft Knowledge Base:

235309 Outlook E-mail Attachment Security Update

Additional query words: OL2K

Keywords: kbprb KB238858

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