Article ID: 238495
Article Last Modified on 2/26/2007
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 4
This article was previously published under Q238495
SYMPTOMS
You may receive a STOP 0xC000021a error message on a Terminal Server when you run the Pviewer.exe Resource Kit tool, or when you run any performance tool that attempts to gather "costly counters." Costly counters are a set of four data items that can be retrieved (for example, thread details or process image names that take extra processing to gather the data for).
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Server, Terminal Server Edition, Service Pack 5.
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB238495
