Article ID: 237670
Article Last Modified on 8/6/2002
APPLIES TO
- Microsoft BackOffice Small Business Server 4.5
This article was previously published under Q237670
SYMPTOMS
When you attempt to create a new user by using the User Account Wizard or to modify a user's permissions to resources by using the User Access Wizard, you may receive one of the following Dr. Watson error messages:
-or-
CAUSE
These wizards (Addusrw.exe and Rezwizu.exe) are not compatible with some versions of the Mfc42.dll and Mfc42u.dll files.
RESOLUTION
To resolve this issue, restore the correct version of these files from the Option Pack and place them in the Smallbusiness folder. You do not need to reregister these dynamic-link libraries (DLLs). To do this, follow these steps:
- Insert SBS 4.5 CD-ROM 2 in the CD-ROM drive.
- At a command prompt, type:
extract
CD-ROM:\ntoptpak\en\x86\winnt.srv\msmqocm.cab mfc42*.dll
Where
Then press ENTER.
CD-ROMis the driver letter of your CD-ROM drive.
NOTE: The extracted files inherit any permissions that apply to the target directory of the extract command, which, in the above example defaults to the home directory of the currently logged on user. The System account needs Full Control access to these two files. Replacing these files in the %SystemRoot%\System32 folder may cause problems with third-party programs that require the updated versions. Also, rename the old Mfc42*.dll files in the Winnt.sbs\System32 folder. If you do not, you may receive a sharing violation error message.
MORE INFORMATION
This error can also occur if the Description field for User Account Information in the User Account Wizard is left blank. If you suspect this is the cause, add a value to the description field.
Additional query words: smallbiz drwtsn32 drwtsn32.log user.dmp sbs45 sbs sbsfaq crash
Keywords: kberrmsg kbenv kbprb KB237670
