Microsoft KB Archive/236061

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FIX: Zero Byte DDR Causes High CPU Usage by Discovery Data Manager

Article ID: 236061

Article Last Modified on 10/25/2006



APPLIES TO

  • Microsoft Systems Management Server 2.0 Standard Edition



This article was previously published under Q236061

SYMPTOMS

If Discovery Data Manager (DDM) attempts to process a Data Discovery Record (DDR) that is zero bytes in size, the CPU usage by the Systems Management Server Executive may increase significantly and never decrease. Further review indicates that DDM is the cause for the increase. No new Drs will be processed. To work around this problem, stop the Systems Management Server Executive service, manually remove any zero byte DDRs and then restart the service.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack




STATUS

Microsoft has confirmed that this is a problem in Systems Management Server 2.0. This problem was first corrected in Systems Management Server 2.0 Service Pack Service Pack 1.


Additional query words: prodsms DDM DDR ZERO BYTE SMS20SP1FIX

Keywords: kbqfe kbhotfixserver kbbug kbfix KB236061