Article ID: 235848
Article Last Modified on 7/18/2004
APPLIES TO
- Microsoft Clip Gallery 5.0
This article was previously published under Q235848
SYMPTOMS
When you try to insert a clip art image into a document or presentation, you receive the following error message
where Image_name is the actual file name of the image you selected, and CD_Name is 'O9PRMCD02', the second CD-ROM in the Office 2000 set.
You can click Retry, Look Elsewhere, or Cancel.
CAUSE
To minimize the amount of hard disk space that Microsoft Office 2000 occupies, the majority of clip art images included with Office are, by default, not installed on your hard disk during the installation process. When you attempt to insert a clip art image that is not installed on your hard disk, you are prompted to insert the CD-ROM on which the clip art image is located.
RESOLUTION
To work around this issue, use either of the following methods.
Method 1
When you are prompted, insert the Office CD2 CD-ROM, and then click Retry.
Method 2
Install all of the clip art files from the CD2 CD-ROM onto the hard disk.
The following table shows the approximate hard disk space (in megabytes) needed to install the entire collection of Office 2000 clip art on your hard disk.
| Office version | Number of images | Size (approx) |
|---|---|---|
| Office Standard | 450 | 3 MB |
| Office Professional or Small Business Edition |
16,800 | 270 MB |
| Office Premium or Developer |
17,600 | 490 MB |
To install the remaining clip art from the CD2 CD-ROM, follow these steps:
- Quit all the programs that are open.
- Click Start, point to Settings, and then click Control Panel.
- In Control Panel, double-click the Add/Remove Programs icon.
- In the Add/Remove Programs Properties dialog box, click your Microsoft Office 2000 Disc 2 installation, and then click Add/Remove.
- In the Microsoft Office 2000 Maintenance Mode dialog box, click Add or Remove Features.
- Expand Office Tools.
- Expand Clip Gallery.
- Click the Clip Files icon.
- On the shortcut menu, click Run All from My Computer.
- Click Update Now, and allow Office 2000 Setup to install the components to your computer.
After the clip art files are installed, you are no longer prompted to insert the second Office 2000 CD-ROM.
If all of the clip art is already installed to the computer and the problem persists, follow these steps:
- Quit all the programs that are open.
- Click Start, point to Settings, and then click Control Panel.
- In Control Panel, double-click the Add/Remove Programs icon.
- In the Add/Remove Programs Properties dialog box, click your Microsoft Office 2000 installation, and then click Add/Remove.
- In the Microsoft Office 2000 Maintenance Mode dialog box, click Add/Remove.
- Under Microsoft Tools, set the Clip Gallery icon to Not Available.
- Click Install Now.
- After Office Setup is finished, restart your computer.
- After your computer restarts, repeat steps 2 through 6, except choose Run from My Computer in step 6.
- Click Install Now.
MORE INFORMATION
The following table contains the "friendly" names for the CDs.
CD VolumeName
----------------------------------
Premium (CD1) O9PRMCD1
Premium (CD2) O9PRMCD2
Photodraw Disc 1 (CD3) PD001CD1
PhotoDraw Disc 2 (CD4) PD001CD2
LPK (CD1-8) O9LPKCD1-8
Office Res. Kit O9ORK
Pro (CD1) O9PROCD01
Pro (CD2) O9PROCD02
Standard MSOFFS9
SBE MSOFFSBE9
Access MSACCESS9
Excel MSEXCEL9
FrontPage MSFP9
Outlook MSOUTLK9
PowerPoint MSPPT9
Publisher O9PB or 09PBDCD2
Word MSWORD9
PIPC MSPIPC9
MLPK MLPK_Lang
Additional query words: CD clip clipart clips missing inserting retying clicking dialog publisher powerpoint word frontpage 2000 9.0 fp wd ppt pub lost asking requesting requiring require cag
Keywords: kbinfo kbsetup kbprb KB235848
